How Rogip Limited collects, uses, and protects your information.

1. Scope

This Policy applies to information collected when you visit Rogip Limited, create an account, contact our team, use platform features, join contribution plans, apply for services, or otherwise interact with us. It covers information collected directly from you and information generated through your use of the platform.

2. Information we collect

• Identity details such as your full name, date of birth, and profile information you provide during registration or verification.
• Contact details such as your email address, phone number, and support messages you send to us.
• Account and profile records including login activity, contribution plan activity, loan application details, preferences, and settings.
• Transaction and usage records such as contribution history, payout schedules, dashboard actions, device information, browser type, IP address, and pages visited.
• Compliance and verification information where required to help us confirm identity, reduce fraud, and meet legal or operational obligations.

3. How we use your information

• Create and manage your Rogip account.
• Provide access to Esusu / Ajo contribution plans, investment visibility tools, and loan-related services.
• Send service messages, support updates, security alerts, and onboarding communications.
• Review eligibility, manage risk, prevent fraud, and protect the integrity of our platform.
• Improve platform performance, user experience, and product design.
• Meet legal, regulatory, contractual, and internal governance requirements.

4. Legal and operational basis

We process information where it is necessary to provide our services, respond to your requests, protect users and platform operations, fulfill contractual commitments, comply with legal obligations, or pursue legitimate business interests in a fair and proportionate way. Where consent is required for a specific activity, we will rely on that consent.

5. When we share information

We do not sell your personal information. We may share it only in the limited situations below:

• Service providers who support hosting, analytics, communications, identity checks, or customer support, under confidentiality and security obligations.
• Professional advisers, auditors, or legal representatives where needed for lawful business operations.
• Regulators, law enforcement agencies, courts, or competent authorities where disclosure is legally required.
• Business counterparties in a merger, restructuring, financing, or asset transfer, subject to appropriate protections.

6. Cookies, analytics, and device data

We may use cookies, local storage, analytics tools, and similar technologies to keep the website functional, remember preferences, understand site usage, improve performance, and support security monitoring. You can manage certain browser-level settings directly in your browser or device.

7. Data retention

We retain personal information for as long as reasonably necessary to provide services, maintain records, resolve disputes, enforce our terms, prevent fraud, and comply with operational or legal obligations. Retention periods may vary depending on the type of data and the purpose for which it was collected.

8. Security

We use administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and misuse. No online system can be guaranteed completely secure, so users should also protect their passwords, devices, and account access.

9. Your choices and rights

• Request access to personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of certain personal information where retention is no longer necessary or required.
• Object to or restrict certain forms of processing where applicable.
• Withdraw consent for optional communications at any time.

To make a privacy-related request, contact us using the details below. We may ask for additional information to verify your identity before processing certain requests.

10. Third-party links and services

Our site may contain links to third-party websites, tools, or services. Their privacy practices are governed by their own policies, not this one. We encourage you to review their privacy information before sharing personal data with them.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect product changes, operational updates, or legal requirements. When we make material changes, we may update the effective date and post the revised version on this page.

12. Company details

This Privacy Policy is issued by Rogip Limited in relation to the Rogip platform and related services.

13. Contact us